Site Policy

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Refunds

Every order is refundable if canceled prior to the appointment and under the following rules:
Fully refundable:  For cancellations 24 hours or more prior to your appointment.
50% Refundable: For cancellations within at least 2 hours from your appointment.
Non refundable: No shows, but we give you another opportunity  to re-schedule.
(The re-scheduling option is non refundable in any way).

Privacy

We don't use any of our customers files with their authorization. Videos used for the live caricatures are not recorded nor stored. Your image is always preserve

THe Caricature property

Once you pay for your caricature you are allowed to use or print the way you want. However, Caricatures Live and Mugfever.com are allowed to use your caricature but only for small publicity events on social media and/or their web pages online.

Still got questions?

Please email: contact@mugfever.com